Meet The Team

Jill Gilby - GAIN - Business Advisor within Ports, Logistics and Renewables

Jill Gilby

Business Advisor within Ports, Logistics and Renewables
I have over 25 years’ experience working with individuals and SME’s in all sectors, providing business planning, advice, and guidance. My background is in Business Management and Education, I taught the Institute of Leadership and Management for many years for companies across the UK and in New Zealand and spent 10 years teaching the PGCE. My role at MODAL is as the specialist GAIN Business Advisor in Ports, Logistics and Renewables working in conjunction with E-Factor. This role allows me to use my knowledge and experience to work with local businesses to grow and sustain their companies and compliments my passion in the environment and sustainability. I took a break from this area of work for a few years but am thrilled to be back and working in the local community meeting new and exciting challenges. The role gives me so much satisfaction in assisting individuals and companies to achieve their goals.
Gill Austin - GAIN - Business Advisor within Health and Social Care

Gill Austin

Business Advisor within Health and Social Care
“I am a specialist Business Advisor for the Health & Social Care sector. I have over twenty-five years’ experience working across the health and social care sector in public, private, charity and voluntary services, all aimed at supporting positive changes and improving quality of life. My role with E-Factor is to support clients across the diverse sector that is health and social care, to better understand their needs, help them navigate the challenges they face to continue to grow their business and to help them plan for a successful future. I have a genuine interest and passion for the health and social care sector and the people within it, people driven by a passion to make a real difference to the lives of others, and feel privileged to have an opportunity to help in any way I can.”
Rachel Appleton - GAIN - Business Advisor within the Food Sector

Rachel Appleton

Business Advisor within the Food Sector
“I have over 20 years’ experience in the food industry, working for large international companies and local SME’s. I started my career as a Buyer at McDonalds HQ in London and then returned home to Grimsby to worked for a series of fish companies, holding a variety of positions such as Buyer, Planner, Head of Operations, Head of Supply Chain, NPD and Purchasing. This gives me an innate understanding of the challenge’s businesses face on a daily basis. My role at E-Factor as the specialist GAIN Food Business Advisor allows me to use my knowledge and experience to help support local businesses. I have worked closely with start-ups in the food and hospitality sector, covering the legal aspect of setting up a food business, all the way through to an established fish processing business looking to grow, pivot and diversify. I enjoy the variety that each day brings and love watching local entrepreneurs achieve their goals.”
Steve Rusling - GAIN - Business Advisor for Visitor Economy

Steve Rusling

Business Advisor for Visitor Economy
“My role at E-Factor is the specialist GAIN Visitor Economy Business Advisor. I have over 20 years’ experience within the sector across the UK and beyond, specialising in digital as well as traditional marketing and communications, sales, management and business development. Throughout my career I have also managed and produced many varied and exciting events working alongside world class entertainers, singers and comedians. At E-Factor, I assist clients with their needs on a one-to-one basis, navigating business challenges and helping to find short, medium and long-term solutions through action planning and goal setting. The Visitor Economy has been one of the hardest hit sectors during the pandemic and I am here to help entrepreneurs and business owners address and overcome the challenges they are facing. I have a genuine passion and enthusiasm for Northern Lincolnshire and relish any opportunity to work with ambitious local entrepreneurs and help them fulfil their vision and achieve their full potential.”
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